Shipping policy

 

Thank you for shopping with Rk Quick Mart. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • During peak seasons, holidays, or promotional events, processing times may be slightly longer.

Shipping Rates

Shipping charges are calculated at checkout based on your location, package weight, and selected shipping method.

We may also offer:

  • Free shipping on qualifying orders.

  • Flat-rate shipping for selected regions.

  • Promotional shipping offers during special campaigns.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Region Estimated Delivery
Domestic 2–7 Business Days
International 7–21 Business Days

Delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to become active.

International Shipping

We ship to most countries worldwide where available.

International customers are responsible for any:

  • Customs duties

  • Import taxes

  • VAT/GST

  • Brokerage or handling fees

These charges are determined by your local customs authority and are not included in our product or shipping prices.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If you need to update your address, contact us as soon as possible. Once an order has shipped, we may be unable to make changes.

Orders returned due to incorrect or incomplete addresses may require additional shipping charges for reshipment.

Lost, Delayed, or Damaged Packages

If your package is:

  • Lost in transit

  • Significantly delayed

  • Delivered damaged

Please contact us within 7 days of the expected delivery date with your order number and any relevant photos (if applicable). We will work with the shipping carrier to resolve the issue as quickly as possible.

Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on product availability or warehouse location. You will receive tracking information for each shipment.

Shipping Restrictions

Some products may not be available for shipment to certain countries or regions due to legal or carrier restrictions.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: business@rkquickmartllc.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT-4)

We aim to respond to all inquiries within 1–2 business days.